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Investor • Plenti AppIs there a PIN function?
Investor • Plenti AppCan I transfer or withdraw funds?
Investor • Plenti AppWhere do I review my returns?
Investor • Plenti AppHow do I place an order?
Investor • Plenti AppHow do I log in?
Investor • Payments & SecurityNo deposit guarantee
Investor • Payments & SecurityAncillary arrangement default
Investor • Payments & SecurityValue of secured property insufficient to cover defaulted loan
Investor • Payments & SecurityVariances in borrower creditworthiness over time
Investor • Payments & SecurityDifferences in borrower creditworthiness
Investor • Payments & SecurityBorrower default impact on the availability of funds
Investor • Payments & SecurityReplacement funding may not be applied equally
Investor • Payments & SecurityInvestment longer than indicative term
Investor • Early Access TransferNo withdrawal of funds until the end of lending market indicative term
Investor • Payments & SecurityAssignment of your loan
Investor • Payments & SecurityNo Provision Fund protection
Investor • Payments & SecurityBorrower late payment or default
Borrower • Variable Rate LoansWhy has my rate changed multiple times within a month?
Borrower • Variable Rate LoansHow is a variable rate loan with Plenti different to a fixed-rate loan?
Borrower • Payments & SecurityWhy are you trying to collect my payment before the direct debit date?
Borrower • Payments & SecurityWhat & when are my repayments?
Borrower • Payments & SecurityCan I pay by BPAY?
Borrower • Payments & SecurityCan I pay fortnightly or weekly?
Borrower • Account ManagementWhy has my balance increased?
Investor • Markets & OrdersWhat is the funds replacement buffer?
Investor • Markets & OrdersWhy were my funds in the 1 Month Rolling market not returned to my holding account at the end of the indicative term?
Investor • Markets & OrdersWhat is the interest rate limit?
Borrower • EligibilityHow can comprehensive credit reporting help you?
Borrower • EligibilityWhat is comprehensive credit reporting?
Investor • Payments & SecurityHow do we manage credit risk?
Borrower • EligibilityCan I get a loan if I'm self-employed?
Investor • Account ManagementCRS frequently asked questions
Investor • Account ManagementWhat happens if an investor passes away?
Borrower • Account ManagementHow do I close my account?
Investor • Account ManagementHow do I update my address?
Borrower • Account ManagementHow do I reset my password?
Investor • Early Access TransferHow do I request an early access transfer?
Investor • Markets & OrdersWhy did I receive my loan repayment before the indicative loan term?
Borrower • Payments & SecurityHow do I change my direct debit bank account?
Investor • Markets & OrdersHow do I change the rate of an existing order?
Investor • Payments & SecurityHow do I withdraw funds?
Borrower • Variable Rate LoansWhat does a change in interest rate mean for my loan?
Investor • Early Access TransferWhat fees are payable?
Borrower • Payments & SecurityWhat happens if I miss a payment?
Investor • Early Access TransferWhat is an early access transfer?
Borrower • Variable Rate LoansWhat is a variable rate loan with Plenti?
Investor • Early Access TransferWhat is the Early Access Facilitating Partner?
Investor • Early Access TransferWill the early access transfer facility always be available?
Investor • Early Access TransferCan I choose which loans I exit?
Investor • Markets & OrdersWhy is my rate of return less than the rate at which I invested?
Borrower • Payments & SecurityHow do I change my direct debit date?
Borrower • Payments & SecurityHow do I change my repayment amount?
Borrower • Payments & SecurityHow do I make an extra repayment?
Borrower • Payments & SecurityHow do I pay off my entire loan balance?
Borrower • ApplicationHow do I get started?
Investor • Markets & OrdersHow do I create automatic reinvestment settings?
Investor • Markets & OrdersHow do I see all in market orders?
Investor • Markets & OrdersHow do I see previously matched rates?
Borrower • Account ManagementHow do I change my address?
Investor • Markets & OrdersHow long before my order is matched to a borrower?
Borrower • Account ManagementHow do I view my loan contract?
Investor • Markets & OrdersWhat is a holding account?
Investor • Payments & SecurityWhere is money held before it is on loan?
Investor • Payments & SecurityAre my funds guaranteed by the Government?
Borrower • EligibilityCan I take out more than one loan?
Investor • Payments & SecurityWhat happens if a borrower misses a payment?
Investor • Payments & SecurityHow long do deposits and withdrawals take to process?
Investor • Markets & OrdersWho am I lending to?
Borrower • Payments & SecurityHow do I request payment assistance?
Investor • EligibilityCan I invest as an overseas investor?
Investor • EligibilityCan I invest through my self-managed super fund (SMSF)?
Investor • EligibilityWhat is the minimum investment?
Investor • Payments & SecurityWhat is the Provision Fund? How does it work?
Investor • Account ManagementAre my returns taxable?
Investor • Payments & SecurityIs Plenti a bank?
Investor • Markets & OrdersHow are loans repaid?
Investor • Plenti AppHow do I access help?
Investor • Plenti AppWhat platform data is available within the app?
Borrower • Payments & SecurityAre there any fees for making extra payments?
How much can I borrow?
Why was my RateEstimate unsuccessful?
Borrower • RefinanceCan I refinance a loan with Plenti?
Borrower • RefinanceCan I refinance my loan?
Investor • ApplicationHow do I start investing?
Borrower • RefinanceHow does topping up my loan work?
Investor • Markets & OrdersWhat are the fees when investing?
Borrower • Payments & SecurityWhat should I do if I'm going to miss a payment?
Borrower • Payments & SecurityHow secure are my details?
Investor • Account ManagementHow do I reset my password?
Investor • Account ManagementHow do I log in to my account?
What fees am I charged?
Investor • Payments & SecurityHow is risk managed?
Investor • EligibilityCan I invest with Plenti?
Investor • EligibilityCan I invest as a company or trust?
Investor • Account ManagementHow do I close my account?
Investor • Markets & OrdersWhen will my funds in the 1 Month Rolling market that remain invested beyond the indicative term be returned to my holding account?
How long can I borrow for?
What is a RateEstimate?
Borrower • ApplicationWill applying for a loan impact my credit score?
Will a RateEstimate impact my credit score?
How is my interest rate calculated?
Can I repay my personal loan early?
Borrower • ApplicationWhy do you need my bank statements?
Borrower • EligibilityAm I able to get a loan?
Investor • Early Access TransferWhat happens if the rate that applies to an outgoing lenders loan is different to the rates being offered by replacement funders? (i.e. What is the capital discount?)
Investor • Markets & OrdersDoes this mean that as an investor in the 3 Year Income, 5 Year Income or National Clean Energy lending markets I can be matched to new loans or replacing another investor in their loans?
Borrower • ApprovalHow long does it take to approve a loan?
Borrower • ApplicationWhat is a notice of assessment?
Borrower • ApplicationWhat is BankStatements.com.au?
Borrower • Payments & SecurityHow long until my loan funds reach my account?
Borrower • ApprovalHow long do I have to accept my loan once it's approved?
Investor • Markets & OrdersAre loans secured or unsecured?
Borrower • ApplicationWhy was my loan application declined?
Investor • Markets & OrdersCan I draw an income from interest payments and reinvest capital?
Borrower • ApprovalHow do I accept my loan?
Borrower • Variable Rate LoansWhy has my rate changed since I’ve taken out my loan?
Borrower • ApplicationWhy has my interest rate changed since I submitted the application?
What is a comparison rate?
Borrower • ApplicationWhat is greenID?
Borrower • Account ManagementHow do I log in to my account?
Borrower • ApplicationWhy do I need to verify my identity?
Investor • Payments & SecurityDoes the Provision Fund guarantee I will not suffer a loss?
Borrower • ApplicationHow do I cancel my application?
Investor • Payments & SecurityHow do I transfer funds into my account?
Borrower • Variable Rate LoansWhy is my interest rate different to the rates you are currently advertising?
Borrower • Account ManagementWhat do I do if I'm experiencing financial hardship?
Borrower • ApplicationAn Introduction to One Score
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