BNPL Code of Practice

Buy Now Pay Later - Code of Practice

Colleagues working together in a busy, open plan office
Compliance with BNPL Code
  1. Focus on our customers by ensuring that our product is suitable for you
  2. Be fair, honest and ethical in all our dealings with customers
  3. Keep customers informed about our products
  4. Provide you with an accessible and transparent complaints process
  5. Ensure that customers have access to a fair and accessible hardship process for customers experiencing financial difficulty