Apply for hardship

Your application has been received

Your submission ID is:

Please keep this for your records

Now that you've applied

We may contact you (or your nominated agent) to discuss your application, and we may need to request additional information.

We will provide a response to your application by email within 21 days. This response will include details of how we can provide assistance, or if we are unable to vary your contract we will provide you an explanation of the reasons for this. We may also provide a notice requesting further information from you.

Please continue to make your standard repayments whilst your application is under assessment. We may offer different terms based on our assessment of your situation.

Ways to contact us

Email

hardship@plenti.com.au

Phone

02 8349 2276

‍

‍9am - 5.30pm AEDT

If you’re hearing-impaired or speech-impaired, you might wish to contact the National Relay Service.

TTY users: phone 133 677 then ask for 1300 768 710
Speak and Listen (speech-to-speech relay) users: phone 1300 555 727 then ask for 1300 768 710
Internet relay users: visit the National Relay Service website and ask for 1300 768 710

Additional resources that may help you

MoneySmart, provides free tools, tips and guidance to help Australians take control of their money.

National Debt Helpline, provides free, independent and confidential financial counselling to help people tackle their debt problems.

Credit smart - Helps you to understand how your credit choices affect the information that credit providers can access, and how you can view and control that information.

Lifeline - 24-hour Crisis Support and Suicide Prevention Services.

1800 RESPECT - 24-hour hotline that provides help for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.