FAQs

What is the eligibility criteria for our Zero Interest Payment Plan?

To be eligible for our Zero Interest Repayment Plan your customer must:

  • Be over 18 years old
  • Be an Australian citizen or permanent resident
  • Have a valid driver licence, Medicare Card or Australian Passport
  • Own (or be purchasing) their own home
  • Have a clear credit file
  • Be employed >25 hours a week, a self-funded retiree or receiving a government pension

Further eligibility requirements may apply. In some cases we may require the customer's bank statement and latest electricity bill.

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